CrowdCover Mobile App & Website Privacy Policy

Last modified: July 6, 2024

Introduction

CrowdCover, INC. doing business as CrowdCover (“Company” or “We“) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes: 

• The types of information we may collect or that you may provide when you register for access, or use the CrowdCover application (the “App“).
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect in this App and in email, text, and other electronic communications sent through or in connection with this App, and through use of our website, www.crowdcover.live.  

This policy DOES NOT apply to information that:

• We collect offline or on any other Company apps or websites, including websites you may access through this App. 
• You provide to or is collected by any third party (see Third-Party Information Collection).

Our websites and apps, and these other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not register to use our services or our App. By registering to use our services or using our App, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this App after we revise this policy means you accept those changes, so please check the policy periodically for updates. 

Children Under the Age of 18

Children under 18 years of age are not allowed to use our app, and we do not knowingly collect personal information from children under 18. Additionally, you must meet the law requirements of age in your respective state and country.

California residents may have additional rights regarding the collection and sale of their personal information. Please see our California Privacy Rights section below for more information.

Information We Collect and How We Collect It

We collect information from and about users of our App:

• Directly from you when you provide it to us.
• Automatically when you use the App. 
• From any third party providers that may have gathered information about you through affiliate links or advertisements placed on our App or on our website, whether or not you click on a link that redirects you to their website. 

Information You Provide to Us  

When you download, register with, or use this App, we may ask you provide information:

• By which you may be personally identified, such as name, date of birth, email address, and telephone number. (“personal information“).

This information includes: 

• Information that you provide by filling in forms in the App. This includes information provided at the time of registering to use the App, and subscribing to our service, posting material, and using third party affiliate links through our App. We may also ask you for information when you report a problem with the App.
• Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Your search queries on the App.
• Whether or not you have granted us access to your camera roll, precise location;
• Your interactions with other users;
• Your submitted content.

You may also provide information for publication or display (“Posted“) on public areas of the app or websites you access through the App (collectively, “User Contributions“). Your User Contributions are Posted and transmitted to others at your own risk whenever you upload content or post on our cite or through our App. Although you may set certain privacy settings for such information whenever uploading any content  and selecting personalized Privacy settings at the bottom of the upload screen, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Automatic Information Collection and Tracking   

When you download, access, and use the App, it may use technology to automatically collect:

• Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, logs, communication data and resources that you access and use on or through the App, including but not limited to precise location data, logs, and location services data which may allow other apps and websites (including maps, camera, weather) to use information from your device, wi-fi, or Global Positioning System m(GPS) networks, and Bluetooth to determine your approximate location. 
• Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
• Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
• Precise location Information. This App collects real-time information about the precise location of your device. Your precise location is always associated with a timestamp because it is required to facilitate the ease in posting content to an event that is happening in your precise location and input your content into the correct chronological marker of our event social pages. If you choose to disable your precise location, you can still upload any content to the desired event manually. Your precise location will also allow for events in your area to be personalized to your precise location and interests.

If you do not want us to collect this information do not download the App or you can delete or uninstall the app from your device. Note, however, that opting out of the App’s collection of precise location information will disable its precise location-based features.

Do Not Track.

Most modern web browsers give you the option to send a Do Not Track signal to the sites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a site should respond to this signal, and we do not take any action in response to this signal. Instead, in addition to publicly available third-party tools, we offer you the choices described in this policy to manage the collection and use of information about you.

Information Collection and Tracking Technologies 

The technologies we use for automatic information collection may include:

• Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting you may be unable to access certain parts of our App. 
• Web Beacons. Pages of the App and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity).
• From your use of our app, we also collect the following information automatically:
  • Usage data: We collect the information regarding your activity on the app including when you are redirected to a third-party website by clicking on an advertisement or affiliate link through our app or website. Such information may include device information (such as device IDs), your device settings, pages you visit on our app, your interactions and time spent on the different pages of our website or within our app and with other users.
  • Device data: We will collect the following information from your device: operating system version, unique application identifiers, unique device identifiers, and general mobile network information (including the mobile phone number). This helps us protect your security, fix bugs, and improve the precision of your precise location positions, for example.

Third-Party Information Collection

When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include: 

• Advertisers, ad networks, and ad servers.
• Analytics companies.
• Your mobile device manufacturer.
• Your mobile service provider.

These third parties may use tracking technologies to collect information about you when you use this app. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Choices About Our Collection, Use, and Disclosure of Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

• Provide you with the App and its contents, and any other information, products or services that you request from us.
• Fulfill any other purpose for which you provide it.
• Give you notices about your account, including expiration and renewal notices.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• Notify you when App updates are available, and of changes to any products or services we offer or provide though it.
• Law, Harm, and the Public Interest. We may share your information with law enforcement or any government requests, additionally including any applicable regulations, legal process, and laws if we decide there is a national security risk, or it violates any local laws. This is for your own safety. We will always follow the applicable laws and try to serve you any notice when providing information to the above government and law enforcement mentioned above. This continues if we make the decision there is an emergency where we believe we can prevent imminent harm to any persons.
• Change of Ownership. If we are involved with a merger, acquisition, bankruptcy, any sale of assets or reorganization- this privacy policy will also be a part of the transaction and your information will be transferred to the new entity that has taken over or helping us operate.
• When you delete your account, we keep the information for six (6) months. 

To maintain, improve, and provide our services to you we may use your data in multiple ways. This includes:

• To add on features in the future.
• To protect you from spam, abuse, fraud, and any other rule breaking activities that are not allowed on our app.
• To communicate and provide customer support via your information.
• To analyze your usage and activities to further improve our services. 

We may also send certain user information to third party advertisers, brands/companies, and all of the entities who have advertisements on our website or placed throughout our app. Additionally, these third party companies may use the shared information to further tailor their services to you. The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our App according to your individual interests.
• Speed up your searches.
• Recognize you when you use the App.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your personal settings from your profile page. For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information.

We may use the information we collect to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual[or device, without restriction. 

In addition, we may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business in order to add features to the app in the future.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of CrowdCover, INC.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by CrowdCover, INC. about our App users is among the assets transferred.
• To third parties to market their products or services to you if you have not opted out of these disclosures. 
• To fulfill the purpose for which you provide it. 
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• To cooperate with any legal proceeding that requires us to respond by providing your information. 
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CrowdCover, INC., our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and data privacy breach protection.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures over your information. 

• Tracking Technologies. Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
• Precise location Information. You can choose whether or not to allow the App to collect and use real-time information about your device’s precise location through the device’s privacy settings or through your privacy settings on your profile page in our app or when you login to your account on our website. If you block the use of precise location information, some parts of the App may become inaccessible or not function properly.
• Promotion by the Company. If you do not want us to use your email address or phone number to promote our own or third parties’ products or services, you can opt-out by sending as an email to crowdcover1@gmail.com requesting that we unsubscribe you from any promotions. You can also always opt-out by logging into the App and adjusting your user preferences in your account profile by checking or unchecking the relevant options. 
• Targeted Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an email stating your request to crowdcover1@gmail.com. 

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

California residents may have additional personal information rights and choices. Please see [Your California Privacy Rights] for more information.

Accessing and Correcting Your Personal Information

You can review and change your personal information by logging into the App and visiting your account profile page. 

You may also send us an email at crowdcover1@gmail.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the App, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other App users. Proper access and use of information provided on the App, including User Contributions, is governed by our Terms Of Use.

California residents may have additional personal information rights and choices. Please see [Your California Privacy Rights] for more information.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, scroll down to our section for California residents. 

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email crowdcover1@gmail.com or write us at: crowdcover1@gmail.com. 

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the App like message boards. The information you share in public areas may be viewed by any user of the App.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated and may also notify you by email or text message to the primary email address or phone number specified in your account an in-App alert the first time you use the App after we make the change.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address and phone number for you and for periodically visiting this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: 

crowdcover1@gmail.com. 

CALIFORNIA RESIDENTS 

The California Consumer Privacy Act (“CCPA”) requires us to provide California residents with some additional information about the categories of personal information we collect and share, where we get that personal information, and how and why we use it. 

In the last 12 months, we collected the following categories of personal information from California residents, depending on the Services used:

• Identifiers, like your CrowdCover username, email address, IP address, and cookie information.
• Commercial information, including information about transactions you undertake with us.
• Internet or other electronic network activity information, such as information about your activity on our Services and limited information about your activity on the services of advertisers who use our advertising technology.
• Geolocation information based on your IP address, or more specific location information if you authorize your device to provide it to us.
• Audiovisual information in pictures, audio, or video content submitted to CrowdCover.
• Inferences we make based on other collected data, for purposes such as recommending content, advertising, and analytics.

You can find more information about (a) what we collect and sources of that information, (b) the business and commercial purposes for collecting that information, and (c) the categories of third parties with whom we share that information in the Information We Collect and How We Collect It section above. 

If you are a California resident, you have additional rights under the CCPA, including the right to request access to or deletion of your personal information, and information about our data practices, as well as the right not to be discriminated against for exercising your privacy rights. These rights can be exercised by sending an email to us at crowdcover1@gmail.com. 

Use of Personal Information

We may use, sell, or disclose the personal information we collect for one or more of the following purposes: 

• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns. 
• To provide, support, personalize, and develop our Website, products, and services.
• To create, maintain, customize, and secure your account with us.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
• To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
• For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website and App users is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Reselling Personal Information

The CCPA prohibits a third party from reselling personal information unless you have received explicit notice and an opportunity to opt-out of further sales. The following businesses purchase personal information from us and may resell that information. To opt-out of those sales, please visit that business’s opt-out notice at the link provided at that businesses website. 

Right to Delete 

You may delete your account information at any time from the user preferences or profile settings page. You can also submit a request to delete the personal information CrowdCover maintains about you by following the process described in the “Your Rights – Data Subject and Consumer Information Requests” section below. When you delete your account, your profile is no longer visible to other users and disassociated from content you posted under that account. Please note, however, that the posts, comments, and messages you submitted prior to deleting your account will still be visible to others unless you first delete the specific content. We may also retain certain information about you as required by law or for legitimate business purposes after you delete your account.

We store data until it is no longer necessary to provide our services, or until your account is deleted – whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. 

When you delete your account, we delete things you have posted, such as your photos and status updates, and you won’t be able to recover that information later. Information that others have shared about you isn’t part of your account and won’t be deleted. If you don’t want to delete your account you will need to visit the settings menu on your profile and click “delete” in order to delete your profile with us. Note that your device or its operating software (such as an Android or the Apple operating system) may have its own set of requirements for you to delete the App itself from your device.

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request by: 

• Emailing us at crowdcover1@gmail.com.

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. 

You may also make a request to know or delete on behalf of your child by submitting a request by either: 

• Emailing us at crowdcover1@gmail.com. 

You may only submit a request to know twice within a 12-month period. Your request to know or delete must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
  • Providing a copy of your Driver’s License from your state of residence; 
  • Providing security information such as a one-time pass code sent to your email or device. 
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. 

You do not need to create an account with us to submit a request to know or delete. 

We will only use personal information provided in the request to verify the requestor’s identity or authority to make it. 

For instructions on exercising your sale opt-out or opt-in rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Response Timing and Format

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact our support team at crowdcover1@gmail.com.

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. 

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically we will either mail you your information via US Mail or we will deliver it to you electronically to the email we have on file for you in a .pdf or similar format with a layer of encryption. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. 

Personal Information Sales Opt-Out and Opt-In Rights

The legal gambling and gaming ages vary in different jurisdictions with 18 years being the minimum, therefore, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). Consumers who opt-in to personal information sales may opt-out of future sales at any time. 

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by emailing us at crowdcover1@gmail.com. 

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by emailing us at crowdcover1@gmail.com with your information and a statement that you would like to opt back in. 

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request. 

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to Our Privacy Policy

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this notice, the ways in which the Company collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: crowdcover1@gmail.com.

GDPR Record of Processing Activities

(FOR CONTROLLERS)

This Record of Processing Activities (Record) describes how CrowdCover, INC. processes personal data. CrowdCover, INC. recognizes that Article 30 of the EU General Data Protection Regulation (GDPR) imposes documentation requirements on controllers and processors. This Record is company confidential information but CrowdCover, INC. will provide it to the appropriate supervisory authority on request as required by Article 30.

Controller Details:

Name: CrowdCover, INC.

Address: 2598 E Sunrise Blvd Suite 2104, Ft. Lauderdale, FL 33304

Email: crowdcover1@gmail.com 

Website: www.crowdcover.live

Categories of Data Subjects

CrowdCover, INC. collects personal data from the following categories of data subjects: CrowdCover, INC. consumers.

Categories of Personal Data

CrowdCover, INC. collects the following categories of personal data about consumers: 

• Personal details including name and contact information.
• Precise location details.

Purposes of Data Processing

CrowdCover, INC. collects and processes personal data about consumers for the following purposes: 

• Maintaining and enhancing CrowdCover, INC.’s products and services.
• Providing products and services and customer management.
• Account management.
• Direct marketing.
• Conducting web analytics.

Categories of Personal Data Recipients

CrowdCover, INC. discloses personal data to the following categories of recipients:

• CrowdCover, INC.’s parent company, subsidiaries, and affiliated entities, including branches.
• Business partners.
• Third-party service providers, such as providers of:
  • IT system management.

Personal Data Retention Periods

Except as otherwise permitted or required by applicable law or regulation, CrowdCover, INC. only retains personal data for as long as necessary to fulfill the purposes CrowdCover, INC. collected it for, as required to satisfy any legal, accounting, or reporting obligations, or as necessary to resolve disputes. To determine the appropriate retention period for personal data, CrowdCover, INC. considers the amount, nature, and sensitivity of personal data, the potential risk of harm from unauthorized use or disclosure of personal data, the purposes for processing the personal data, whether the employer can fulfill the purposes of processing by other means, and any applicable legal requirements. 

CrowdCover, INC. typically retains personal data for as long as you have a profile with us and are using our App. Once you delete your profile with us, we will delete your information after six (6) months. We may also delete your information if you haven’t accessed your profile in the last twelve (12) months. 

Technical and Organizational Security Measures

CrowdCover, INC. has implemented the following technical and organizational security measures to protect personal data: 

• Encryption of personal data.
• Access control and user authentication.

Changes to this Record of Processing Activities

CrowdCover, INC. reserves the right to amend this Record of Processing Activities from time to time consistent with the GDPR and other applicable data protection requirements. 

Effective Date:

July 6, 2024

Last modified: 

July 6, 2024